What are you doing to WOW your customers?

by | May 7, 2018 | Blog, Local Reviews, Yelp

Over the last few months, I have been thinking a lot about what makes an individual prefer one company over another. In my experience, it is not always who’s the most talented, fastest, smartest or cheapest. A lot of time it’s about service. Is it easy to do business...

Yelp’s Profile Categories

by | Apr 13, 2018 | Blog, Yelp

  A few weeks back I worked on a project for a client to update several online portals such as yelp, trip advisor, grub hub and eat24. One of the items we double check was what “categories” our business had been listed under. This list was a pretty...

Reputation Management Companies and Yelp

by | Jul 24, 2014 | Blog, Yelp

I have had several clients over the last few months inform me that they have been contacted by companies that claim to work directly with yelp. The companies claim that they can get your bad reviews removed and/or get your filtered reviews moved from the filter to...

“Message the business” from Yelp

by | Jun 19, 2014 | Blog, Yelp

In today’s newsletter from Yelp, they announced that they have added “Message the business” as a free new feature in your business listing. This feature will be available to all businesses who have claimed their free listing on yelp. Their hope with...