by Jennifer | May 7, 2018 | Blog, Local, Reviews, Social Media, Yelp
Over the last few months, I have been thinking a lot about what makes an individual prefer one company over another. In my experience, it is not always who’s the most talented, fastest, smartest or cheapest. A lot of time it’s about service. Is it easy to do business...
by Jennifer | Apr 13, 2018 | Blog, Yelp
A few weeks back I worked on a project for a client to update several online portals such as yelp, trip advisor, grub hub and eat24. One of the items we double check was what “categories” our business had been listed under. This list was a pretty...
by Jennifer | Jul 24, 2014 | Blog, Yelp
I have had several clients over the last few months inform me that they have been contacted by companies that claim to work directly with yelp. The companies claim that they can get your bad reviews removed and/or get your filtered reviews moved from the filter to...
by Jennifer | Jun 19, 2014 | Blog, Yelp
In today’s newsletter from Yelp, they announced that they have added “Message the business” as a free new feature in your business listing. This feature will be available to all businesses who have claimed their free listing on yelp. Their hope with...
by Jennifer | Feb 25, 2014 | Blog, Reviews, Yelp
How does one handle bad reviews? Through my experience, I believe it’s best practice that one should respond “publicly” to all online reviews. (Unless the reviewer is obviously making unreasonable claims). Here are some good reasons why. When...
by Jennifer | Feb 6, 2014 | Blog, Local, Reviews, Yelp
By claiming your business listing you’ll be able to respond publicly and privately to online reviews, add photos, and additional information about your business such as, hours, website address, specialties, history, and an owner introduction. By claiming your Yelp...
